Office of Inspector General rule relating to assisted living residences

This bill amends West Virginia's rules for assisted living residences under the Office of Inspector General. It clarifies the definition of "serious injury" to include fractures, lacerations requiring closure, burns, or limited mobility, and updates terminology to replace "volunteer" with "uncompensated direct access personnel" in facility staffing rules. The bill also adds new requirements for residents using videoconferencing equipment, mandating facility notification, privacy policies, and resident consent for each session. These changes directly affect assisted living facilities and their residents by standardizing safety definitions and technology use policies.