To require all utility companies to absorb the costs of maintenance, upgrades, and repairs for their pipes, cables, utility poles, electrical lines, and other necessities without increasing rates or costs to consumers/customers.

HB 4891 requires all utility companies in West Virginia (including those providing water, electricity, and gas) to cover the full cost of maintaining, upgrading, and repairing their infrastructure - such as pipes, cables, poles, and lines - without raising customer bills. The bill prohibits companies from including these infrastructure costs in requests for rate increases or other charges to consumers. Utilities must also keep records proving these costs were not factored into any rate justification. This directly affects every utility company serving West Virginia residents by shifting infrastructure expense responsibility from customers to the companies themselves.