Transportation

This bill establishes the New Jersey Transit Office of Customer Advocate and a Rider Advocacy Commission to directly represent transit riders' interests. The Rider Advocacy Commission (appointed by the Governor, Senate President, and Assembly Speaker) will appoint a Rider Advocate who reports independently to the commission, not to NJ Transit or the Transportation Department. Key provisions require NJ Transit to immediately share documents about proposed fare increases, service cuts, expansions, or major spending with the Office, which must analyze impacts and report to the Governor, Legislature, and NJ Transit's board. The Office will also gather customer feedback through public meetings and online channels to inform decision-makers. This directly affects NJ Transit riders by creating a formal, independent channel to influence service and fare decisions.

S 2143 requires New Jersey's Department of Transportation (DOT) to hire an independent engineer to review transportation projects when a safety dispute arises between the DOT and the contractor working on the project. The independent engineer, defined as a qualified professional not affiliated with the DOT or contractor, must investigate safety concerns raised by either party and assess the project for other potential safety risks. This law directly affects DOT and contractors involved in state transportation projects (including highways and public transit) where safety disagreements occur. The bill mandates this review process to ensure impartial safety evaluations before disputes escalate. It takes effect immediately upon enactment.