Housing

HB 311 requires landlords and property managers to refund residential rental application fees to applicants who do not ultimately sign a rental agreement. Landlords may deduct costs for specific services actually performed, such as a credit check, if the applicant was given written notice of these allocated costs when the fee was collected. However, they cannot retain fees for services not performed or for their own time. If an application fee is wrongfully withheld, an applicant can take civil action to recover the amount, with potential for attorney fees.