Technology

HB 952 requires operators of "companion chatbots" (AI systems designed to meet social needs through human-like interactions) to establish safety protocols, including preventing harmful content like self-harm discussions and sexually explicit material for minors. Operators must publish these protocols online, display clear warnings that chatbots are AI (not human), and provide crisis resource referrals for users expressing suicidal thoughts. The bill also mandates that operators of chatbots used by minors display mandatory break reminders after 3 hours of continuous use. It excludes business customer service bots, video game features, and basic voice assistants from these requirements.