Public Utilities Commission: communications: low-income customers.

Existing law establishes the Low-Income Oversight Board and requires the Low-Income Oversight Board to advise the Public Utilities Commission on low-income electricity, gas, and water customer issues, and to, among other things, monitor and evaluate implementation of all programs provided to low-income electricity, gas, and water customers. This bill would establish the Low-Income Telecommunications Advisory Board with specified membership. The bill would require the Low-Income Telecommunications Advisory Board to, among other things, advise the commission on low-income telecommunications customer issues, serve as a liaison for the commission to low-income customers and stakeholders, provide certain reports to the Legislature, and monitor and evaluate implementation of all programs provided to low-income telecommunications customers, as provided. The bill would require the commission, in conjunction with the Low-Income Telecommunications Advisory Board, to increase participation in programs for low-income telecommunications customers and ensure that the cost burden of low-income telecommunications customers is reduced, as specified. Existing law vests the commission with regulatory authority over public utilities, including telephone corporations. Existing law, the Moore Universal Telephone Service Act, establishes the Universal Lifeline Telephone Service program to provide low-income households with access to affordable basic residential telephone service. This bill would require the commission to administer the lifeline program in a technologically inclusive manner and would prohibit the commission from discriminating against lifeline providers by adopting rules that favor or disfavor certain providers. Under existing law, a violation of the Public Utilities Act or of an order, decision, rule, direction, demand, or requirement of the commission is a crime. Because the provisions of this bill would be part of the act, and a violation of a commission action implementing its provisions would be a crime, the bill would impose a state-mandated local program. The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement. This bill would provide that no reimbursement is required by this act for a specified reason.