State 988 system.
What changed between versions
Added a deadline of June 1, 2027 for the Emergency Medical Services Authority to develop and adopt mandatory statewide protocols governing transfer of calls from 911 PSAPs to 988 centers and mobile crisis team dispatch points.
New provision requires DHCS to mandate that 988 call centers transfer callers to their county mobile crisis dispatch for mobile crisis services by December 31, 2029, consistent with the transfer protocols in Section 53123.2(f).
The requirement for Medi-Cal mobile crisis service providers to maintain real-time capability to receive referrals from 988 centers was changed so that DHCS itself must establish the capability and issue a requirement for county behavioral health mobile crisis response teams.
The EMS Authority must now consult with county behavioral health agencies, 988 call centers, 911 PSAPs, public safety agencies, and other first responders when developing the mandatory statewide transfer protocols.
New DHCS responsibility added: establishment of methodology inclusive of county behavioral health mobile crisis revenues and operating expenditures, and statewide requirements to track mobile crisis response to 988 callers.
Throughout the bill, references to 'mobile crisis teams' were expanded to explicitly include 'county behavioral health mobile crisis teams' and 'mobile crisis team dispatch,' making county-level mobile crisis response a central component of the 988 system rather than an afterthought.
The 988 fund's priority order for spending was expanded from two tiers to three: first 988 centers, second county behavioral health directly operated or contracted mobile crisis teams, and third (new) mobile crisis teams not otherwise contracted with or operated by county behavioral health agencies.
The expenditure methodology development process now requires input from representatives of 988 call centers and mobile crisis response teams, including county behavioral health teams. The advisory group's budget recommendation language was expanded from 'annual operating budget' to 'annual operating revenues, expenditures, and proposed 988 operational budget.'
New reporting requirements added to the annual public updates: statewide rates for warm handoffs and dispatch of county behavioral health mobile crisis teams responding to 988 callers, and statewide rates for diverting individuals from law enforcement and emergency departments.
County behavioral health agencies were added as a required representative on the State 988 Technical Advisory Board.
The old provision requiring verification of interoperability between 911 and 988 by July 1, 2024 was removed, as it has been superseded by the December 31, 2029 deadline for the statewide interoperability platform.