Consumer protection: ticket sellers.
What changed between versions
Section 22505.5 (anti-botting/scalping) changed the required mental state from 'intentionally' to 'knowingly,' which is a lower threshold and makes it easier to prove a violation. The section also expanded from merely 'sell' software or services to 'provide, sell, offer for sale, market, or facilitate' them, broadening who can be held liable.
Section 22502.3 (civil liability for failing to supply a ticket) was expanded to explicitly name 'original seller, ticket reseller, or ticket retail marketplace' as parties subject to the two-times-price civil penalty, rather than relying solely on the general term 'ticket seller.'
Section 22505.5 added a new subdivision prohibiting the use of software, services, automated means, or other technological methods to automate, coordinate, facilitate, or otherwise enable conduct already prohibited by that section, creating a separate basis for liability against tool developers and facilitators.
Section 22502.1 (speculative ticket sales) was restructured. The old version required ticket resale marketplaces to verify possession before accepting listings and stated that allowing a listing constituted confirmation of compliance. The new version removes that 'confirmation' language and instead requires marketplaces to implement 'reasonable measures designed to prevent speculative ticket sales on its platform.'
Section 22505.5 removed the provision that made it unlawful to purchase tickets in violation of the event presenter's or venue operator's posted terms and conditions, which had been a separate ground for liability.
Section 22507 added a requirement that refunds for canceled events be provided within 30 calendar days of the cancellation, and that refunds for postponed or rescheduled events be provided within 30 calendar days of the consumer's refund request.
Section 22507 added a provision allowing local jurisdictions to require original sellers, ticket resellers, or ticket resale marketplaces to post a bond of up to $50,000 to secure refunds required under that section.
Section 22503 (definitions) was significantly streamlined. Removed definitions for 'Artist,' 'Constructive possession' (now defined within Section 22502.1), 'Entertainment venue,' 'Face price,' 'Live entertainment event,' 'Premium seat license,' 'Professional athletic team,' and 'Ticket.' The definition of 'Ticket reseller' was narrowed to specify 'on the secondary market' and exclude consumers and season ticket holders.