Telecommunications: local exchange service: notice to subscribers.

The Public Utilities Commission has regulatory authority over public utilities, including telephone corporations. The Telecommunications Customer Service Act of 1993 requires the commission to require telephone corporations to provide certain customer services to telecommunication customers, as specified. This bill would require a local exchange service provider to provide prescribed notice to affected subscribers in advance of a proposed change to its services, subscribers' service agreements, or nonterm contracts that may result in higher rates or charges or more restrictive terms or conditions. The bill would prohibit a local exchange service provider from assessing an early termination penalty otherwise applicable under the contract if the subscriber terminates service within 30 days from the effective date of the change. Under the bill, a proposed contract change subject to the notification requirement would not be enforceable unless the provider has complied with that requirement.