Regulating motor vehicle glass repair claims.

SB 5871 requires auto glass repair shops to inform vehicle owners about safety system calibration needs when repairing windshields or windows, including whether calibration is required, whether the shop will follow manufacturer specs, and alternatives if they cannot perform it. Shops must provide written updates on calibration success and disclose all fees upfront, including itemized bills and price estimates. The bill prohibits shops from offering rebates to steer claims or charging excessive fees, and bans false documentation about repair locations or damage dates. These rules apply directly to vehicle owners, repair shops, and insurers handling insurance-covered glass repairs in Washington.