Cruise Passenger Protection Act of 2025

The Cruise Passenger Protection Act of 2025 establishes an Office of Maritime Consumer Protection within the Department of Transportation to oversee cruise passenger rights. It requires cruise lines to provide clear, upfront summaries of key terms in passage contracts (including undisclosed costs, fees, and liability limitations) before passengers are bound by them, and invalidates pre-dispute arbitration and class action waiver clauses in cruise contracts. The bill creates a toll-free hotline and online complaint system for passengers to report issues related to cancellations, delays, baggage problems, or deceptive advertising. It also mandates that cruise lines provide a "bill of rights" summary to passengers and establishes victim assistance services for passengers who experience crimes on board. The act applies to passenger vessels carrying 250 or more passengers that embark or disembark in the United States.