9–8–8 and 9–1–1 Integration Act

The 9-8-8 and 9-1-1 Integration Act directs the Secretary of Health and Human Services to establish a multidisciplinary panel that will develop recommendations for training and protocols for emergency dispatchers. The primary goal is to ensure that individuals experiencing behavioral health or substance use crises are connected to appropriate care services rather than being met solely by law enforcement. The panel must consider integrating the 9-8-8 crisis line with the 9-1-1 system, utilizing standardized assessment tools to evaluate caller needs, and implementing training on cultural competency and implicit bias. Additionally, the legislation requires the creation of data collection standards to track response outcomes and disparities while protecting caller privacy, with reports submitted to Congress upon the release of recommendations and every five years thereafter.