Cruise Passenger Protection Act of 2024

The Cruise Passenger Protection Act of 2024 creates an Office of Maritime Consumer Protection within the Department of Transportation to oversee cruise passenger rights. It requires cruise lines to provide clear summaries of key contract terms (including undisclosed fees, arbitration clauses, and liability limitations) before passengers are bound by them, invalidates pre-dispute arbitration and class action waivers in cruise contracts, and establishes a toll-free hotline and website for passengers to file complaints. The bill also mandates cruise lines to provide victims of crimes on board with a written summary of their rights, a primary point of contact within the Federal Government, and access to support services. Additionally, it requires enhanced security measures including improved video surveillance documentation, crime reporting protocols, and medical standards for vessels carrying at least 250 passengers that embark or disembark passengers in the United States.