HR 9916 United States House · 118th Congress

Improving Medicare Services Act of 2024

This bill directs the Comptroller General to study the 1-800-MEDICARE call center within one year of enactment. It requires a report analyzing customer wait times, satisfaction, staffing levels, contractor performance, and previous recommendations. The study will assess service quality and evaluate actions taken by the Health and Human Services Secretary or contractors in response to past findings. The report aims to inform potential future improvements for Medicare beneficiaries who rely on this service.
Bill status in committee 1 of 4 stages cleared
Introduction
Oct 2024
Committee Review
Floor Vote
President
Introduced Oct 4, 2024 Last action Dec 17, 2024
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Full legislative history

Actions timeline

Total actions
3
Key actions
0
Committee
2
Dec 17, 2024
Committee
Referred to the Subcommittee on Health.
lower
Oct 4, 2024
Committee
Referred to the Committee on Ways and Means, and in addition to the Committee on Energy and Commerce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
lower
Oct 4, 2024
Introduced
Introduced in House
lower
1 primary · 4 co-sponsors

Sponsors