Passport Processing Efficiency Act

HR 9398, the Passport Processing Efficiency Act, prioritizes processing for U.S. passport applicants who submit applications in person at passport agencies or by mail over those using third-party couriers. It requires the State Department to annually report on how many processing slots are allocated to couriers at each agency, changes to those allocations, and citations issued against couriers for violating procedures. The bill also mandates a public website section for applicants to submit complaints about couriers and for the State Department to publish aggregated complaint summaries and remediation steps. This directly affects passport applicants using third-party services and aims to increase transparency in passport agency operations.