Improving Social Security’s Service to Victims of Identity Theft Act

This bill creates a dedicated single point of contact at the Social Security Administration (SSA) for individuals whose Social Security numbers have been misused for fraud (e.g., fraudulent benefits or record changes). It requires the SSA to assign a specially trained team to handle each victim’s case from start to finish, coordinating with other departments to resolve issues quickly. The team must track the case until completion, maintain case continuity if members change, and notify victims of updates. This directly affects victims of identity theft involving SSA records, streamlining their access to support without needing to repeat information to multiple offices.