Prioritizing Accountability and Accessibility for Aviation Consumers Act of 2023

This bill requires the Transportation Secretary to submit annual reports to Congress and the public on aviation consumer complaints involving passengers with disabilities. The reports must detail complaint volumes, specific issues (like service animal handling, accessibility equipment mishandling, or communication barriers), resolution times, and enforcement actions taken under existing laws like the Air Carrier Access Act. It mandates consistent data collection over five years for transparency, including how often complaints led to formal enforcement or referrals to agencies like the DOJ or TSA. The bill directly affects airlines, airports, and government agencies by standardizing accountability for disability-related service failures in air travel.