Federal Agency Customer Experience Act of 2021
Summary
Federal Agency Customer Experience Act of 2021 This bill requires certain agencies to collect voluntary customer experience feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.
Bill status
in committee
1 of 4 stages cleared
Introduction
Jul 2021
Committee Review
Floor Vote
President
Introduced Jul 26, 2021
Last action Dec 2, 2021
Floor votes
How they voted
No floor votes recorded yet.
Full legislative history
Actions timeline
Total actions
4
Key actions
1
Committee
2
Amendments
1
Dec 2, 2021
Introduced
Ordered to be Reported (Amended) by Voice Vote.
lower
Dec 2, 2021
Lower · Passed
Committee Consideration and Mark-up Session Held.
lower
Jul 26, 2021
Committee
Referred to the House Committee on Oversight and Reform.
lower
Jul 26, 2021
Introduced
Introduced in House
lower
1 primary · 2 co-sponsors
Sponsors
Role
Legislator
Party
State
District
P
Gerald E. Connolly
DDemocratic
Co
Brian K. Fitzpatrick
RRepublican
Co
Ro Khanna
DDemocratic
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