Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.

SB 790 creates a simplified complaint process for tenants disputing water or wastewater bills from property owners in Texas. It allows the Public Utility Commission of Texas to establish a streamlined procedure to resolve these complaints, exempting it from standard administrative rules in the Government Code. The bill directly affects tenants filing complaints and property owners receiving them. It takes effect September 1, 2025, after being signed by the Governor on June 20, 2025. This is a procedural change to improve efficiency in handling specific utility billing disputes.