Relating to an appraisal procedure for disputed losses under personal automobile insurance policies.

SB 369 establishes a standardized appraisal process for resolving disputes over claim amounts in Texas personal automobile insurance policies. It requires insurers to include this procedure in all new policies delivered, issued, or renewed on or after January 1, 2026, directly affecting both insurance companies and policyholders. The bill sets strict timelines: insurers or policyholders must request appraisal within 90 days of liability acceptance, appoint appraisers within 15 days, and resolve disagreements through a mutually selected umpire if needed. If the final appraisal differs by more than 10% from the insurer’s last offer, the party whose offer was exceeded must cover the other’s appraisal fees. This process aims to streamline dispute resolution without waiving either party’s rights under the insurance policy.