Relating to compliance with the public information law, including establishment of an open records hotline to provide information about the requirements of the public information law.

HB 4990 requires Texas' attorney general to operate a toll-free hotline for the public to ask questions about state public information laws, including how to request records from local governments. It also creates a formal complaint process for people who believe a government body failed to provide requested records, requiring the attorney general to review complaints within 20 business days and issue written responses. The bill includes additional provisions for addressing overcharges when governments request fees for copying public records. This legislation directly affects Texas residents seeking public information and local government entities responsible for complying with open records laws.