Relating to the regulation of referral agencies for assisted living facilities; providing a civil penalty.

HB 2928 requires referral agencies that connect individuals to assisted living facilities to provide written disclosures to clients before making referrals. The disclosure must include fees charged to both clients and facilities, ownership interests in facilities, and statements about clients’ right to cancel services without penalties. It also mandates standardized intake forms collecting clients’ medical history, medications, diagnoses, and care needs. This bill directly affects referral agencies and clients seeking assisted living placements by increasing transparency around costs and facility relationships. The law aims to prevent hidden fees and conflicts of interest through these specific disclosure and documentation requirements.