Human Services, Dept. of - As enacted, deletes the requirements that the department establish, advertise, and maintain a statewide toll-free telephone line to receive and respond to citizen inquiries and complaints concerning child support collections and disbursements and the department establish satellite offices for the state's central collection and disbursement unit. - Amends TCA Section 36-5-118 and Section 36-5-119.

SB 1872 removes requirements for Tennessee's Department of Human Services to establish, advertise, and maintain a statewide toll-free hotline for child support inquiries and complaints, as well as to operate satellite offices for the state's central child support unit. The bill amends Tennessee Code Sections 36-5-118 and 36-5-119 to eliminate these specific mandates. It directly affects child support recipients and payers who previously relied on these services for assistance. The change simplifies administrative requirements for the department but removes dedicated channels for public engagement on child support matters.