An Act amending Title 66 (Public Utilities) of the Pennsylvania Consolidated Statutes, in responsible utility customer protection, further providing for declaration of policy and for definitions, providing for security deposits, further providing for payment arrangements, for termination of utility service, for reconnection of service, for complaints filed with commission, for public utility duties, for reporting of recipients of public assistance, for reporting to General Assembly and Governor, for nonapplicability and for expiration.

This bill amends Pennsylvania laws to update definitions and policies regarding utility customer protection programs for residential electricity, natural gas, and water services. It clarifies who qualifies as a customer or applicant for assistance, establishes specific income thresholds for determining financial hardship, and expands the scope of these protections to include water and sewer authorities in second-class cities. The legislation also standardizes terms related to complaints, payment arrangements, and service termination to ensure consistent application across different utility types.