End Predatory Towing Fees and Practices.

HB 931 limits towing fees to reasonable and clearly disclosed amounts, prohibits charging storage fees when towing companies are closed, and bans towing to locations without 24-hour vehicle recovery access. It requires towing companies to accept debit/credit/cash payments without processing fees exceeding 2% of the total. The Utilities Commission enforces these rules, imposing up to $5,000 penalties per violation for noncompliance. This bill directly affects towing companies and vehicle owners in North Carolina by regulating fee practices and payment options.