Relates to enhanced customer service standards and compliance framework for utility customer assistance operations
Summary
Establishes performance-based service standards and oversight mechanisms for gas and electric utility customer assistance centers to ensure high-quality customer care, emergency response capacity, and consumer protection.
Bill status
in committee
1 of 4 stages cleared
Introduction
Feb 2026
Committee Review
Floor Vote
Governor
Introduced Feb 10, 2026
Last action Feb 10, 2026
Floor votes
How they voted
No floor votes recorded yet.
Full legislative history
Actions timeline
Total actions
1
Key actions
0
Committee
1
Feb 10, 2026
Committee
REFERRED TO ENERGY AND TELECOMMUNICATIONS
upper
1 primary · 4 co-sponsors
Sponsors
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