A 9444 New York Assembly · 2023 Regular Session

Relates to call centers for gas and electric corporations

This bill requires gas and electric corporations in New York to maintain call centers within the state to handle customer inquiries about billing, service applications, and emergency assistance. It mandates that companies cannot close or relocate these call centers outside the state without first providing public notice, holding a hearing, and receiving approval from the public service commission. The legislation also establishes strict penalties, including fines up to $100,000 per day for unauthorized closures or relocations, and allows the commission to take action against companies that knowingly fail to comply with these requirements.
Bill status in committee 1 of 4 stages cleared
Introduction
Mar 2024
Committee Review
Floor Vote
Governor
Introduced Mar 14, 2024 Last action Jun 6, 2024
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Full legislative history

Actions timeline

Total actions
9
Key actions
2
Committee
3
Amendments
2
Jun 4, 2024
Committee
REPORTED REFERRED TO RULES
lower
May 31, 2024
Committee
REFERENCE CHANGED TO WAYS AND MEANS
lower
May 29, 2024
Lower · Passed
PRINT NUMBER 9444A
lower
May 29, 2024
Lower · Passed
AMEND AND RECOMMIT TO ENERGY
lower
Mar 14, 2024
Committee
REFERRED TO ENERGY
lower
1 primary · 3 co-sponsors

Sponsors