S 507 New Jersey Senate · 2026-2027 Regular Session

Requires telecommunications companies to provide prorated refunds for service outages of longer than 24 hours.

S 507 requires telecommunications companies and VoIP service providers in New Jersey to automatically provide prorated bill adjustments or refunds to customers who experience service outages lasting more than 24 hours. The bill mandates that companies adjust bills without requiring customers to take any action, ensuring refunds are proportional to the outage duration. This applies to all regulated telecom services, including traditional phone providers and internet-based voice services. The law amends existing statutes to enforce this refund requirement as a standard consumer protection measure.
Bill status in committee 1 of 4 stages cleared
Introduction
Jan 2026
Committee Review
Floor Vote
Governor
Introduced Jan 13, 2026 Last action Jan 13, 2026
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Jan 13, 2026
Introduced
Introduced in the Senate, Referred to Senate Economic Growth Committee
upper
2 primary · 0 co-sponsors

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