Concerns New Jersey 2-1-1 information and referral system; makes appropriation.

This bill modernizes New Jersey's 2-1-1 information and referral system by requiring operators to make active referrals, including "warm handoffs," that directly connect callers with service providers rather than just giving them contact information. It mandates the use of technology for real-time availability checks, appointment scheduling, and outcome tracking, while also requiring participating agencies to maintain updated service availability. The legislation includes provisions for annual reporting on referral success rates and authorizes funding to support system upgrades and staff training.