Requires MVC to operate call center to assist with online transactions.
This bill (A-2360) requires the New Jersey Motor Vehicle Commission (MVC) to operate a telephone call center within New Jersey. The call center must provide real-time assistance during weekday hours (8:30 a.m. to 4:30 p.m.) to help residents navigate the MVC's website and complete online transactions, with services offered in both English and Spanish. The MVC must also publish quarterly performance reports online detailing call volume, wait times, call purposes, and call durations. This directly affects New Jersey residents using MVC's online services by adding a dedicated support option.
Bill status
in committee
1 of 4 stages cleared
Introduction
Jan 2026
Committee Review
Floor Vote
Governor
Introduced Jan 13, 2026
Last action Jan 13, 2026
Floor votes
How they voted
No floor votes recorded yet.
Full legislative history
Actions timeline
Total actions
1
Key actions
0
Committee
0
Jan 13, 2026
Introduced
Introduced, Referred to Assembly Transportation and Independent Authorities Committee
lower
0 primary · 7 co-sponsors
Sponsors
No sponsor information available.
Ask Maddy
·
AI policy assistant
Ask Maddy about A 2360
Scope: NJ
Hi! I can help you understand A 2360. What would you like to know?
Try one of these
i
Maddy answers using official bill text and legislative records. Always verify before sharing.
Sources cited inline