Increases transparency and accountability for NJT and independence of NJT board members; establishes Office of Customer Advocate; requires greater detail for capital program.

This bill (A3884) would reform New Jersey Transit (NJT) by creating an Office of Customer Advocate to represent riders' interests and increase transparency around NJT's operations. It requires NJT to hold more public hearings on capital projects and provide greater detail in annual capital program reports, including specific project locations and costs. The bill also changes NJT's board composition to increase independence by requiring more non-political members and creating passenger advisory committees for North and South Jersey. These changes aim to make NJT more accountable to the public it serves through improved oversight and customer representation.