Requires CATV company to establish toll-free telephone number for customers to report and to receive updates concerning CATV service outages.
This bill requires cable television (CATV) companies in New Jersey to create and maintain a toll-free phone number for customers to report service outages, get real-time updates on outage status, and receive estimated restoration times. Companies must display this number with a clear explanation on every customer bill and on their website's homepage. The law takes effect immediately but includes a 60-day delay before enforcement begins. It directly affects all cable providers serving New Jersey customers by mandating clearer outage communication.
Bill status
in committee
1 of 4 stages cleared
Introduction
Jan 2024
Committee Review
Floor Vote
Governor
Introduced Jan 9, 2024
Last action Jan 9, 2024
Floor votes
How they voted
No floor votes recorded yet.
Full legislative history
Actions timeline
Total actions
1
Key actions
0
Committee
0
Jan 9, 2024
Introduced
Introduced in the Assembly, Referred to Assembly Telecommunications and Utilities Committee
lower
1 primary · 0 co-sponsors
Sponsors
Role
Legislator
Party
State
District
P
Tennille McCoy
DDemocratic
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