Mental health: recipient rights; requirements for collection of complaints; provide for. Amends secs. 772, 776 & 778 of 1974 PA 258 (MCL 330.1772 et seq.).

This bill strengthens protections for individuals receiving mental health services in Michigan by clarifying the rules for filing and investigating complaints about rights violations. It establishes clear definitions for terms like "rights complaint" and "allegation," while requiring service providers to set up physical locations where individuals can submit their grievances. The legislation mandates that complaints be acknowledged within five business days and mandates investigations to be completed within 90 days, with immediate action required for cases involving abuse or death. Additionally, the bill requires regular written updates to complainants and respondents throughout the investigation process and allows for investigations to be reopened if new evidence emerges.