An Act increasing service quality penalty against electric and gas companies

HD 885 increases penalties for electric and gas companies that fail to meet service quality standards. The bill amends existing law by raising the penalty rate from 2.5% to 5% for specific service failures. This directly affects utility companies by increasing financial consequences for repeated service disruptions or failures. The change applies to penalties calculated under Chapter 164 of the General Laws, making compliance more costly for non-compliant providers.