An Act to improve the functioning and fairness of Registry of Motor Vehicles services

This bill allows Massachusetts towns and cities to deliver standard Registry of Motor Vehicles (RMV) services - like license renewals and vehicle registrations - through local offices under formal agreements with the RMV. It requires municipalities to establish these "Registry Local Government Agreements" (RLGAs) with local approval (e.g., from city councils or town meetings) and ensures services meet RMV standards. Key provisions include defining which local staff can perform RMV tasks, setting revenue-sharing terms for local governments, and requiring RMV oversight to maintain service quality. The bill directly affects local municipalities (cities/towns) and the RMV, enabling them to expand in-person or online service options while keeping current service providers authorized.