An Act relative to addressing delayed patient discharges

HD 2424 requires Massachusetts health insurance companies to hire dedicated care coordinators available outside business hours to resolve discharge authorization issues and ensure timely patient releases. It mandates that insurers provide hospitals with real-time electronic access to patient insurance details and send timely updates on discharge status. Hospitals must collaborate with insurers using these platforms, while non-compliant insurers face fines up to $10,000 per violation and public reporting. The Department of Public Health will enforce the law, conduct compliance audits, and issue annual reports tracking delayed discharges and entity compliance rates.