An Act relative to government efficiency

This bill directs Massachusetts state agencies to incorporate behavioral science insights into their policies to improve public programs and reduce costs. It encourages departments to simplify application processes, present information more clearly, and design choices that help people make better decisions, such as setting beneficial default options. To support these efforts, the law requires agencies to work with outside researchers who specialize in evidence-based methods like randomized control trials. While the bill uses the word "encouraged," it establishes a formal framework for agencies to review and refine how they interact with citizens and manage public services.