An Act to protect the privacy of 911 callers

This bill amends Massachusetts law to classify audio recordings of 911 calls as private data, protecting the identity and information of callers from unauthorized release. While the original audio remains confidential, the bill allows for written transcripts to be created upon request by the caller or their legal representative, with the requester bearing the cost of transcription. The audio recording itself may still be shared with law enforcement for investigations or used for public safety training without needing consent. Release of the recording to the general public is prohibited unless a court determines that public interest outweighs the individual's privacy rights or if law enforcement is actively investigating the incident.