An Act improving front-line service coordinators quality of care

This bill directs the Massachusetts Department of Developmental Services to set specific limits on the number of clients assigned to front-line human service coordinators. Under the new rules, coordinators classified as A, B, or D would be capped at 55 clients each, while those classified as C would be limited to six clients. These caseload restrictions are required to be in place by January 1, 2024, aiming to improve the quality of care provided to individuals with developmental disabilities. The legislation directly impacts the staffing and operational standards of the state agency responsible for supporting children, families, and persons with disabilities.