An Act relative to language access and inclusion

This bill establishes a new chapter in Massachusetts law to ensure state agencies provide timely and culturally competent language services to individuals with limited English proficiency. It requires agencies to create written language access plans that outline specific tasks, deadlines, and responsible personnel to guarantee equal access to public services. The legislation defines key terms such as "equal access" and "culturally competent" to guide how agencies must communicate with non-English speakers. By mandating these administrative blueprints, the law aims to remove language barriers for residents seeking government assistance, programs, or activities.