An Act expanding wheelchair protection for consumers with disabilities

This bill expands protections for consumers with disabilities by establishing new rules for the repair and service of specialized, medically necessary wheelchairs. It defines "complex rehabilitation technology wheelchairs" as individually configured devices that require expert evaluation and maintenance, and it mandates that authorized suppliers repair these products in a timely manner without requiring prior approval from insurance payers. The Department of Public Health is tasked with creating specific repair standards through a stakeholder process and enforcing compliance, while also setting up a fee schedule to reimburse suppliers for necessary diagnostic evaluations. These changes aim to ensure consistent, high-quality service for wheelchair users across Massachusetts.