An Act establishing an office of the condominium ombudsman

This bill creates a new Office of the Condominium Ombudsman within the Massachusetts Attorney General's office to help resolve disputes in condominium communities. The office will appoint a trained director to investigate complaints from unit owners, boards, and managers, while also serving as a resource to educate these groups on their rights and responsibilities. Funding for the office will come from a $50 fee paid by sellers when they transfer a condominium for more than $100. Additionally, the bill establishes a mediation pilot program staffed by at least two mediators to help settle specific disputes about unpaid fees, with eligibility limits designed to assist low- and middle-income homeowners and seniors.