Transportation Network Companies - Deactivation of Operators - Policy and Appeal Procedure

SB 747 requires transportation network companies (like ride-hailing apps) to create and follow clear written policies for deactivating drivers. It mandates companies to provide specific notice and information to drivers before deactivation and establish an internal appeal process for drivers who are deactivated. This bill directly affects drivers (defined as "transportation network operators") and the companies that employ them, changing how deactivation decisions must be handled under Maryland law.