Comptroller - Recording and Monitoring Telephone Calls - Clarification
This bill clarifies when Maryland's Comptroller may record or monitor telephone calls to their call centers. It requires a notice to callers stating "Your call may be recorded for training and quality control," restricts recordings to call center lines (not direct office lines), and prohibits using recordings in legal cases against taxpayers except for imminent threats to employees or state property. Recordings must be deleted after 60 days unless kept for employee training or as evidence of an imminent threat. The law takes effect July 1, 2025.
Bill status
signed
all 5 stages cleared
Introduction
Jan 2025
Committee Review
Apr 2025
House of Delegates Passage
Apr 2025
Senate Passage
Apr 2025
Signed into Law
May 2025
Introduced Jan 23, 2025
Signed May 20, 2025
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What changed between versions
First - Comptroller - Recording and Monitoring Telephone Calls - Clarification
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Third - Comptroller - Recording and Monitoring Telephone Calls - Clarification
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4 edits
MODERATE
This bill was advanced from first reading to second reading with a favorable committee report and adoption by the House. The legislative text shows renumbering of sections and the addition of approval signature lines for the Governor, Speaker of the House, and President of the Senate, indicating the bill is moving through the legislative process without substantive policy changes to the recording and monitoring requirements.
TECHNICAL
Added 'Committee Report: Favorable' and 'House action: Adopted' status indicators showing the bill has passed the first reading and committee review.
Added signature lines for Governor, Speaker of the House, and President of the Senate at the end of the document, indicating the bill is ready for final approval.
Changed the document header from 'A BILL ENTITLED' to 'CHAPTER ______' to reflect the bill's progression toward final enactment.
Renumbered existing sections from (c), (d), (e) to (b), (c), (d), (e) respectively, which appears to be a formatting adjustment rather than a substantive policy change.
Floor votes · Senate Mar 24, 2025 · House of Delegates Feb 24, 2025
How they voted
45–0
Passed · 1 other
Total votes 46
Mar 24, 2025
D
Democratic33
96% Yea
R
Republican13
100% Yea
Vote distribution
All Yea
All Nay
Mixed
No data
Full legislative history
Actions timeline
Total actions
15
Key actions
10
Committee
6
May 20, 2025
Signed into law
Approved by the Governor - Chapter 634
executive
Apr 7, 2025
Lower · Passed
Returned Passed
lower
Apr 7, 2025
Upper · Passed
Third Reading Passed
upper
Apr 5, 2025
Upper · Passed
Favorable Adopted
upper
Apr 5, 2025
Upper · Passed
Favorable Report by Budget and Taxation
upper
Mar 24, 2025
Senate · Passed
Senate Vote: pass (45-0-1)
senate
Feb 28, 2025
Committee
Referred Budget and Taxation
upper
Feb 27, 2025
Lower · Passed
Third Reading Passed
lower
Feb 25, 2025
Lower · Passed
Favorable Adopted Second Reading Passed
lower
Feb 24, 2025
Lower · Passed
Favorable Report by Ways and Means
lower
Feb 24, 2025
House Of Delegates · Passed
House of Delegates Vote: pass (131-0-6)
house of delegates
Jan 23, 2025
Committee
First Reading Ways and Means
lower
0 primary · 0 co-sponsors
Sponsors
No sponsor information available.
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