9-1-1 Specialist Recruitment and Retention Workgroup

This Maryland bill creates a temporary 9-1-1 Specialist Recruitment and Retention Workgroup to study staffing issues for emergency call operators. The group is composed of state legislators, government officials, and representatives from emergency services organizations, who will meet without pay but can be reimbursed for travel expenses. Their main task is to examine current hiring and retention challenges, such as salary levels, benefits, and training requirements, while reviewing reports from a previous commission. By December 2024 and again in 2025, the workgroup must submit interim and final reports with recommendations to the governor and the state legislature on how to improve the profession. The law is set to expire automatically on December 31, 2025, unless renewed.