An Act Regarding Energy Fairness

LD 1949, "An Act Regarding Energy Fairness," protects vulnerable Maine residents from utility disconnections by prohibiting disconnections for nonpayment if a customer is elderly, disabled, has a newborn in the household, or is enrolled in or applying for utility assistance programs. It requires utilities to provide clear written notice of unpaid bills, allow customers to set up payment plans, have informal hearings, and appeal disconnection decisions to the commission. The bill also mandates monthly notices for customers with outstanding bills during protected periods, including how to apply for financial assistance, and prevents low-income customers from being charged higher electricity rates without a commission waiver. These changes directly affect residential utility customers in Maine, particularly those facing financial hardship or health challenges.