An Act To Create A Liaison Program To Self-Insured Entities And Consumers

LD 1470 creates a new liaison program within Maine's Bureau of Insurance to assist consumers with issues related to coverage and claims from self-insured entities (like large employers that self-fund health or workers' compensation instead of buying insurance). The program will provide consumers with information about their rights, handle complaints about coverage or reimbursement, and refer issues to appropriate authorities. It requires the bureau to publish aggregated complaint data online while keeping individual complaints confidential. This directly affects Maine consumers who interact with self-insured employers or entities, offering them a dedicated resource for resolving disputes without providing legal representation.