AN ACT relating to customer notices from broadband service providers.

Amend KRS 278.5462 to require broadband service providers to give their retail customers notification of planned or unplanned outages; require the broadband service provider notice to include an estimate of when service will be restored; prohibit notification being predicated on enrollment by the customer; require the notification provision be in all customer contracts and franchise agreements with local governments; place jurisdiction for resolving customer complaints regarding notifications with the Kentucky Public Service Commission.