AN ACT relating to public utilities.

Create a new section of KRS Chapter 278 to create winter and summer temperature standards for disconnection of service by retail electric and gas utilities; require resumption of disconnection only after a 72-hour period from the temperature standard; establish a certificate of need for persons who are at risk if utility service is disconnected that can be provided by a physician, physician assistant, community-based service organization, or faith-based service organization; prohibit disconnection of service on holidays and weekends and before 8 am and after 5 pm on weekdays; allow for reconnection of service for partial payment with a payment plan; require waiver of termination fees, reconnection fees, and late fees for customers having obtained a certificate of need; require utility to make reasonable effort towards reestablishing service for a customer terminated after having obtained a certificate of need but no more than 24 hours after repayment is commenced; require separate, written notice 14 days prior to a disconnection to residential household; require that notice be distinguishable from the regular billing notices; establish font size and typeset for notice and other material to be printed on the notice; require a hardship reconnection order for persons at risk who have had service terminated by the utility after meeting specific repayment requirements; require the commission to issue an order setting forth any applicable rules and procedures.