Prohibiting certain conduct and improper collection of veterans benefits fees and requiring mandatory counseling concerning the benefit claims process.

SB 433 prohibits individuals or companies from charging fees for assisting veterans with claims before the U.S. Department of Veterans Affairs, Department of Defense, or Kansas Veterans Services. It requires the Kansas Veterans Services office to provide free counseling on the claims process to potential claimants (excluding those seeking burial, healthcare, or education benefits), and makes any assistance contract void if counseling isn’t completed. The bill also bans contracts from requiring veterans to share login credentials or waive consumer protection rights, and treats violations as unconscionable under Kansas consumer law. This directly affects veterans navigating benefit claims and service providers offering such assistance.